![]() ![]() Then, re-enter the domain that's stuck in "verification pending," making sure to choose the same settings as you did originally. Then, select the domain that's stuck in "verification pending." In the left navigation pane, choose Verified identities.From the AWS Region selector in the navigation bar, select the Region that your domain is in.Retry the domain verification on Amazon SESĪfter you correct any issues on your records, retry the domain verification on Amazon SES.įollow these steps to retry domain verification when the status is "verification pending": Configure the name servers that have the CNAME records as the new delegated name servers in your DNS registrar.Add the CNAME record in the delegated name servers.If the delegated name servers of the domain that you want to verify don't match the name servers that have the CNAME record, then do one of the following: When you view your CNAME records in the Route 53 console, the name servers appear in the Value column. For example, if you created your CNAME records in Amazon Route 53, then open the Route 53 console. Then, go to the DNS service where you created your CNAME records to get the name servers. Note: Replace _ with your CNAME record name in Amazon SES. On macOS or a Linux operating system, run the dig command: To check if the apex domain is duplicated in the DNS record, run a DNS tool such as dig or nslookup on your CNAME records with the apex domain duplicated. Amazon SES generates three CNAME records for Easy DKIM authentication, so you must repeat the following procedures for each record. For example, if you enter _, then some DNS providers might append. Some DNS providers automatically append the apex domain to the end of a DNS record. ![]() Don't exclude any necessary characters (for example, "="), and don't include any additional characters, such as spaces.Ĭheck if your DNS provider automatically adds the apex domain to the end of DNS records ![]() Be sure to include the exact values provided. When you create your CNAME record, it's a best practice to copy the values directly from the Amazon SES console. ![]()
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